Dalam Pembelajaran Ke-85 ini kita akan sama-sama belajar tentang penjadwalan ulang perjanjian kita. Nona Dewi, Public Relation jaringan hotel di Singapura, memberikan tiket yang telah ia pesan kepada pegawai (laki-laki) bagian reservasi pesawat terbang
Pegawai (Laki-laki) : Good morning, how can I help you?
Ms.Dewi : I'd like to change a flight, please! 22.30 (twenty two three o); on the nineteenth
Pegawai (laki-laki) : When would you like to go?
Ms. Dewi : 12.05 (twelve o five). I'd like to go on the sixteenth, please!
Pegawai (Laki-laki) : Can I have your ticket, please?
Ms. Dewi : Yes, certainly. Here it is.
Pegawai (Laki-laki) : Thank you. So, I cancel your oriiginal booking, please. I book iour shift.
Ms. Dewi : Great, thank you.
Contoh-contoh yang lain :
*I'd like to change my room, please
*I'd like to change my train ticket, please
I'd like to change my appointment (appointment = janji bertemu)
Conversation :
Lk.-2 : Good morning, how can I help you?
Perp. : Good morning, I'd like to change a flight, please!
Lk.-2 : Can I hve your ticket, please?
Perp. : Yes, certainly. Here it is.
Lk.-2 : Now, when would you like to go?
Perp. : I'd like to go on the sixteenth,please
Lk.-2 : On the sixteenth. There are two flight available.
Role Play = Ganti/Main Peran
Saat ini kita masuk ke restoran untuk mengubah "booking" kita (booking = pemesanan tempat)
Lk.1 : Good evening, how can I help you?
Lk.2 : I'd like to change my booking for tonight, please!
Lk.1 : Certainly.
Berikut ini tahapan untuk menjadwal ulang perjanjian kita :
1. Jelaskanlah/katakanlah apa yang ingin diubah;
2. Berikanlah rincian pemesanan (kapan/detil jadwal) yang lama, lalu konfirmasikan dengan jadwal yang baru. Misal : On the sixteenth of November. I'd like to take the 22.30, please.
You have to pay more money, if you change your plan or if you change arrangement.
Sumber Pembelajaran : Bahas Bisnis, oleh : Iwan Sudirwan, tanggal 20 November 2012, dari BBC World Service Seksi Indonesia.
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